It’s not just national services on Looking Local such as Jobcentre Plus that are transforming people’s lives. Housing Associations across the country have been adopting Choice Based Letting to reach government targets for choice of housing for all and are now extending that service to DigiTV - with encouraging results.

Norwich Homes achieved between 20,000 and 30,000 hits a month over the summer for its CBL service on Looking Local through Abritas, the first CBL provider to develop a DigiTV plugin.They are delighted with the satisfied house seekers they have seen as a result.

Real Life Stories...

In mid August a young family with severe financial difficulties faced with homelessness moved into a two bedroom bungalow in South Norfolk they found through CBL on DigiTV.

The same month, an older couple with health problems making stairs difficult found a small bungalow through the system, leaving a much bigger house free for another family who needed it more.

And a young single man who had been living with his parents for over a year because of his relatively low need band successfully used CBL on Looking Local to qualify for a new build development earmarked for local residents.

These are just three recent success stories that have convinced Norwich of the huge benefit the system offers them and their customers. Now two more CBL providers have joined Abritas in developing DigiTV plugins - Home Connections and IBS Open Systems - creating opportunities for more local authorities looking to increase the accessibility of their service.